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The South East Asian Journal of Management
Published by Universitas Indonesia
ISSN : 19781989     EISSN : 23556641     DOI : https://doi.org/10.21002/seam
Core Subject :
The South East Asian Journal of Management (The SEAM) seeks to publish high quality, scholarly empirical research articles in management, strategic management, organization, entrepreneurship, operations management, human resource management, business and organization topics that test, extend, or build theory and contribute to management and organization practices in the South East Asia region. The SEAM strives to serve as a major vehicle for the exchange of ideas and research among management scholars within or interested in the South East Asia region. The SEAM is an open access journal that is published by Management Research Center, Department of Management, Faculty of Economics and Business, Universitas Indonesia.
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Articles 5 Documents
 1 
Search results for , issue "Vol. 12, No. 2" : 5 Documents clear
Bridging Perspectives of Customer Value Proposition and Customer Perceived Value of Intercity Non-Bus Transportation Service in Indonesia Hadiansah, Ihsan; Nugraha, Rendika; Santoso, Adhi Setyo; Purwanegara, Mustika Sufiati
The South East Asian Journal of Management Vol. 12, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims - The study aim is to explore value proposition creation from the perspectives of non-bus transportation services and to investigate the factors in customer perceived value, especially functional value (operations, facilities, professionalism, and price), that influence purchase intention from customers’ perspectives. Design/methodology/approach - This mixed methods study used personal interviews, participant observation, and a survey to collect the data. Then, we conducted exploratory case study by using organisational level logic model as a qualitative analysis technique. Finally, we used regression for hypothesis testing of the quantitative section. Research Findings - The results indicated that non-bus transportation services should give extra efforts to build great value propositions to meet customer needs. The interview and participant observation results on non-bus transportation service providers’ perspectives showed that that two providers studied have different strategies to create strong value propositions. The survey results on customers’ perspectives showed that all aspects of functional value (operations, facilities, professionalism, and price) significantly influence purchase intention. Thus, those two perspectives do not completely align. Theoretical Contribution/Originality - The integrated framework of customer value proposition created by firms and customer perceived value, which was empirically tested in this study, showed that superior value proposition can be achieved where there is a feedback loop between these two perspectives. Managerial Implications in the Southeast Asian context - Managers have to consider not only the individual aspects of price competitiveness and comfort of services as value propositions but also the integration of facilities and professionalism to build perceived value through value propositions in intercity non-bus transportation services in Southeast Asian contexts. Research limitations and implications - This study had only two variables (functional value and purchase intentions). Functional value had four sub-variables (operations, facilities, professionalism, and price) as independent variables. Other variables could influence purchase intention for non-bus transportation service providers.
Effect of Managers' Communication on Training Application with Motivation to Learn as an Intervening Variable Ismail, Azman; Foboy, Nurul Afiqah; Nor, Azmawaty Mohamad
The South East Asian Journal of Management Vol. 12, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims - According to the present research concerning organizational training, managers’ communication are often seen as a critical training management issue that may help to maintain and enhance organizational competitiveness and performance in a borderless world and era of globalization. In this study, the relationship between managers’ communication, motivation to learn and training application was evaluated at military hospitals in Peninsular Malaysia. Design/methodology/approach - The SmartPLS path model analysis was utilized to examine the research hypotheses and evaluate the validity and reliability of instrument used. Research Findings - The results demonstrate that the capability of managers to communicate the training courses information will strongly invoke employees’ motivation to learn. Theoretical Contribution/Originality - As a result, this motivation may lead to an improved training application in a military health context. Managerial Implication in the South East Asian context - Managers play a critical role in dissemination of the organisation’s aspiration to the rank and file. Research limitation & Implications - The conclusion of this study should be taken carefully with some methodological and conceptual limitations.
Knowledge Inertia in the Innovation of Coffee Production Rahman, Hafiz; Siswowiyanto, Hanjaya Putra
The South East Asian Journal of Management Vol. 12, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims - This paper aims at discussing the existence of knowledge inertia and its influence to the product innovation, with particular analysis given to the coffee production during the preharvest and post-harvest periods. Design/methodology/approach - The study uses quantitative methodology, and operates multiple and partial regression analysis between variables of the study to measure the impact of knowledge inertia to the innovation of coffee production. To put the findings in detail, the study separates the innovation of coffee product in two sequences, named [a] pre-harvest period and, [b] post-harvest period. Data and information were collected based on cross-sectional cohort data. Samples were 125 members of one coffee cooperative in West Sumatra, Indonesia. Research Findings - It is found in the study that during the pre-harvest period, learning inertia and procedural inertia brought no significant influence to the innovation of coffee production whilst experience inertia significantly influences the innovation of coffee production during this period. In the post-harvest period, learning inertia significantly influences the innovation of coffee production. Meanwhile, procedural inertia and experience inertia have no significant influence to the innovation of coffee product during the post-harvest period of coffee production. Theoretical Contribution/Originality - The originality and value of this study lie to its design and findings which focuses on the dimension of knowledge inertia in detail, in which a specific product with the sequence of its production was used as the focus. Managerial Implication in the South East Asian context - Findings and discussion of this study contribute to the direction of how the management can be structured to respond to the challenge that is related to the willingness to acquire knowledge for innovation in a bigger degree depends on the willingness of people to acquire new knowledges. Therefore, the management field should be able to deliver a new method and a new insight about how to increase the willingness of people to learn and to get new experience and knowledge as the major basis for innovation. Research limitation & implications - This study only discussed one particular context (a cooperative in West Sumatra, Indonesia), so it would be worth to expand the topics into a more broaden context which involves more samples, broader spatial coverage and more commodities. This will give us more understanding and generalization regarding the topic of this study.
Mapping the Terrain: An Indonesian Business Perspective of the ASEAN Economic Community Hermawan, Marko S.; Choong, Lena
The South East Asian Journal of Management Vol. 12, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims - This paper focuses on the institutions that the ASEAN Economic Community (AEC) project will affect. By employing institutional logics theory, this study scrutinizes academics and business practitioners as institutions and the cultural context embedded within them. Methodology - A mixed method of newspaper data analysis and semi-structured interviews was used to obtain comprehensive data from both sources. Research findings - The findings suggest a definite orientation gap between business practitioners, associations, and academics—the three groups have less information and contributions compared with the government and association influences. This study concludes that more participation is needed from these institutions, which are currently feeling “victimized” and excluded by the project. Originality - The originality of this paper lies in its application of institutional logics to business perspectives within an Indonesian context. The framework offers a holistic approach to how people are institutionalized based on their macro-, meso-, and micro-environments. Managerial implications in the Southeast Asian context - There has been a lack of communication and coordination amongst these institutions. Therefore, this study guides the related institutions and helps them to map their roles in enhancing the AEC project. Research limitations and recommendations - This research has two limitations: 1) the lack of literature in this field, and 2) and the difficulty in accessing information from the government institutions. The paper offers avenues for further research: additional variables regarding Indonesian norms and values as well as a method for extending the research to other ASEAN members.
Innovative Strategic Positioning of Capital Flows Mobilization of The Original Five ASEAN Countries: Which are Leading? Nasution, Eric J.; Krisnawati, Nila
The South East Asian Journal of Management Vol. 12, No. 2
Publisher : UI Scholars Hub

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Abstract

Research Aims - The study was conducted to employ the capital flows mobilization (CFM) indicators as the leading economic indicators to determine the leadership role among the five original ASEAN countries. It sought to simplify and answer three research questions on the differences of CFM indicators among the ASEAN countries, their ranks, and how they were positioned in terms of CFM performance and Granger causality risk level. Methodology - Nonparametric statistics and the economic game theory using a four-quadrant matrix were used to answer the three research questions. Research findings - The first hypothesis was accepted, which indicates that the CFM performance among the five original ASEAN countries differed significantly during the period after the Asian financial crisis in 1998 to 2017. The second research question indicated that Malaysia and Singapore were ranked the first in the ISP of CFM, while Thailand, Indonesia, and Philippines came next to these two leading ASEAN countries. The third research question indicated that Malaysia and Singapore were strategically positioned in the first quadrant, which must deploy the maintenance of highgrowth CFM. Thailand seemed to occupy the innovative CFM refocus strategy, while Indonesia, the expected leading figure in the region, was only positioned fourth. It was expected to fully liberalize and begin with risk diversification in its CFM. The Philippines remained concentrating in its CFM liberalization. Originality - Few studies are considered in the CFM framework, which is integrated with the ISP and using a four-quadrant matrix as an effective measurement. This study is also measuring the ISP effectiveness of CFM in Southeast Asian countries. Managerial implications in the South East Asian Context- The result of the study will be valuable for determining the strategic position of the capital flow mobilization or CFM leading in South East Asian countries. It will enhance the fundamental role of a country in protecting countries from financial turbulences and also on the effectiveness of monetary policy. Research limitations and recommendations - The study focused only on the exploration of how the longitudinal unbalanced panel data of the original ASEAN countries’ economic indicators from the year 2000 to 2016 by utilizing a four-quadrant positioning matrix tool. It is also concentrated only on the former mentioned or money, which flowed in and out of a country’s economic system in accordance with the realm of innovative strategic positioning.

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